To regulate social media, we should focus on its political economy: the nature of digital capitalism and how we pay for the digital public sphere. This political economy creates perverse incentives for social media companies—encouraging them to surveil, addict, and manipulate their end users and strike deals with third parties who will further manipulate them.
Treating social media companies as public forums or public utilities is not the proper cure, but social media companies, whether they like it or not, do have public obligations. This essay focuses on one approach to dealing with the problems of social media: new fiduciary obligations that protect end user privacy and counteract social media companies’ bad incentives.
Fixing Social Media's G... by on Scribd